# NeoPal

## Docs

- [Support](https://docs.neopal.ai/help/support.md): Where you can find answers to your questions.
- [Introduction](https://docs.neopal.ai/index.md): NeoPal is an AI first Shopping Agent that supports buyers throughout their entire shopping journey, from discovery to checkout and beyond. Neo is a smart assistant designed to deliver a delightful experience for buyers and effortless growth for sellers.
- [Account](https://docs.neopal.ai/learn/account.md): You can manage all your personal and subscription-related settings.
- [Appearance](https://docs.neopal.ai/learn/appearance.md): The Appearance settings allow you to customize the look and feel of the AI Chat Widget on your storefront, so it matches your brand and enhances the user experience.
- [Automation](https://docs.neopal.ai/learn/automation.md): Automation helps you streamline and scale your entire sales and customer care processes. With just a few clicks, you can set up intelligent workflows that run automatically — triggered by customer behavior, admin actions, or scheduled timing.
- [Connections](https://docs.neopal.ai/learn/connections.md): The Connections feature allows you to integrate NeoPal with other third-party apps to expand your sales channels and centralize customer data. This helps you deliver a seamless experience in customer management, marketing automation, and relationship building.
- [Contacts](https://docs.neopal.ai/learn/contacts.md): The Contacts page stores all customer profiles that have been identified through their email, phone number, or messaging accounts (such as social media platforms). It gives you a centralized view of all your customer data for effective communication, segmentation, and automation.
- [Dashboard](https://docs.neopal.ai/learn/dashboard.md): The Dashboard gives you a real-time overview of how your NeoPal system is performing, so you can take timely and informed actions to improve customer experience and sales outcomes.
- [Inbox](https://docs.neopal.ai/learn/inbox.md): The Inbox is where you manage all conversations with your customers — your central hub for sales and support.
- [Knowledge](https://docs.neopal.ai/learn/knowledge.md): The Knowledge section is where you provide Neo with the essential information it needs to understand your store, including your brand, products, terms, and policies.
- [Privacy policy](https://docs.neopal.ai/legal/privacy.md): NeoPal is committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information. Effective Date: Mar 1, 2025
- [Terms of service](https://docs.neopal.ai/legal/tos.md): By accessing or using our services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully. Effective Date: Mar 1, 2025
- [Plans & billing](https://docs.neopal.ai/plans.md): This page covers available plans, pricing details, billing information, and answers to common questions.
- [Quick start](https://docs.neopal.ai/quickstart.md): Get started with NeoPal in minute.

## Optional

- [System status](https://status.neopal.ai/)
- [Roadmap](https://roadmap.neopal.ai/)
- [Community](https://discord.gg/FWw5wwT2)