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Introduction
NeoPal is an AI first Shopping Agent that supports buyers throughout their entire shopping journey, from discovery to checkout and beyond. Neo is a smart assistant designed to deliver a delightful experience for buyers and effortless growth for sellers.
What can NeoPal do?
If you run an online store on Shopify, NeoPal can significantly improve your customer experience and streamline your operations. Here’s what it can help you with:
- Answer customer questions related to product information, order status, shipping, return policies, and complaints — instantly and accurately.
- Perform essential shopping actions such as product search, comparison, adding to cart, applying discount codes, and completing orders.
- Recognize customer needs in real-time and recommend relevant products or actions.
- Assist across multiple channels — from your online store to SMS, email, and chat platforms like Facebook Messenger, Telegram, Instagram, and WhatsApp.
- Integrate seamlessly with third-party tools to manage customer interactions and data consistently across platforms.
- Serve thousands of customers simultaneously with 24/7 availability, ensuring no one is left waiting.
Who is NeoPal for?
NeoPal is built for modern sellers who want to:
- Maximize sales through exceptional customer experiences.
- Reduce or eliminate customer support costs using AI.
- Automate their entire sales and support workflows professionally.
- Stay ahead of the curve by embracing AI-driven commerce — not falling behind.
Why choose NeoPal?
- Powerful AI meets deep customer insight: NeoPal combines advanced AI capabilities with a deep understanding of user behavior to improve both sales and service.
- AI-first mindset: We prioritize automation and intelligence from the ground up, helping businesses modernize without compromise.
- Lightweight, intuitive, and evolving: NeoPal is easy to use, constantly improving, and designed to lead the way in the AI revolution.