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Acceptance of terms

By installing, accessing, or using NeoPal, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you must not use our services.

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Eligibility

You must be at least 18 years old to use NeoPal. By using our services, you represent and warrant that you meet this age requirement.

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Service description

NeoPal is an AI-powered shopping assistant designed to enhance customer engagement and streamline sales processes for Shopify merchants. Our services include AI-driven customer interactions, automation flows, and integrations with third-party applications.

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Account registration and security

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

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Subscription plans and billing

NeoPal offers various subscription plans, including a free tier and paid options with additional features. Details of these plans, including pricing and features, are available on our Plans & Billing page. By subscribing to a paid plan, you agree to pay the applicable fees and any associated taxes.

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User conduct

You agree not to use NeoPal for any unlawful or prohibited activities, including but not limited to:

  • Engaging in fraudulent or deceptive practices
  • Infringing on intellectual property rights
  • Transmitting harmful code or content
  • Interfering with the operation of our services

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Intellectual property

All content, trademarks, and intellectual property associated with NeoPal are owned by us or our licensors. You may not use, reproduce, or distribute any content from our services without our prior written.

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Third-party services

NeoPal may integrate with third-party applications and services. We are not responsible for the content, policies, or practices of these third parties. Your use of third-party services is subject to their respective terms and conditions.

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Termination

We reserve the right to suspend or terminate your access to NeoPal at our discretion, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users or us.

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Disclaimers and limitation of liability

NeoPal is provided “as is” without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted or error-free. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of NeoPal.

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Changes to terms

We may update these Terms of Service from time to time. We will notify you of significant changes by posting the new terms on our website. Your continued use of NeoPal after such changes constitutes your acceptance of the new terms.

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Governing law

These Terms shall be governed by the laws of the State of Delaware, United States. Any disputes shall be subject to the exclusive jurisdiction of the courts of Delaware.

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Contact information

If you have any questions about these Terms of Service, please contact us at:

NeoPal support team
Email: [email protected]

By using NeoPal, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.